SOLUTIONS
Retail Channel Integration by PartnerLinQ
Unify Omnichannel Commerce. Seamless Data Flow Across All Sales Channels.
Accelerate Growth with AI-Powered
Retail Channel Integration
Siloed data across D2C storefronts, marketplaces, and physical retail channels creates inventory
inaccuracy, fulfillment delays, and poor customer experiences. PartnerLinQ eliminates this complexity with a
unified, AI agent-led platform that digitizes and synchronizes your entire sales ecosystem.
Our solution seamlessly integrates all commerce platforms—from Shopify and Amazon to in-store POS—providing accurate visibility, automated fulfillment, and consistent data flow for a true omnichannel experience.
PartnerLinQ delivers on this vision through four core capability pillars:
End-to-End
Connectivity
Our native connectors integrate every major D2C platform, marketplace, and POS system with your ERP, OMS, and WMS for real-time order and inventory synchronization.
Agentic AI
Built-in platform AI agents (LinQ.IQ) simplify catalog mapping, enrich product data, and provide intelligent order flow management for high-volume execution.
Composable Connectivity
Provides reusable integration assets (e.g., Shopify order workflows, Amazon inventory maps) that allow teams to move fast and evolve solutions in-house with greater autonomy.
Real-Time Control Towers
Intuitive monitoring tools provide Real-Time Visibility into omnichannel orders, fulfillment status, and returns across all sales channels.
Features & Capabilities
PartnerLinQ provides a robust set of features to ensure seamless data flow, real-time synchronization, and high-volume execution across all retail channels.
- Omnichannel Connectivity: Prebuilt, certified connectors for leading D2C Commerce Platforms (Shopify, Salesforce Commerce Cloud, Magento, BigCommerce) and major Marketplaces (Amazon, Walmart, Wayfair, FarFetch).
- Retail Channel & POS Integration: Native integration with retail POS and omnichannel platforms (Shopify POS, Dynamics 365 POS, Manhattan Active Omni, Aptos) to deliver a consistent in-store and online experience.
- Order & Returns Visibility: Real-time dashboards for order capture, fulfillment tracking, cancellations, and returns across all D2C/retail platforms
- Self-Onboarding & Management: Partner portals for rapid marketplace onboarding, API discovery, and self-service channel management by channel partners and marketplace sellers.
- Catalog Synchronization: AI-enabled catalog mapping, product data enrichment, and translation across channels to maintain consistency and reduce order errors.
- Composable Mapping & Assets: Utilize Composable Connectivity for reusable order, fulfillment, and returns workflows across different platforms.
- LinQ.IQ Agent for Omnichannel: AI agents automate Catalog Synchronization, Order Flow Management, and complex Error Resolution across platforms.
- No-Code/Low-Code Tools: The Configuration Studio allows for automated mapping and reusable transformations, simplifying integration with minimal manual effort.
- Omni-Channel Order Lifecycle Visibility: Provides deep, real-time insights into Omnichannel Orders, Inventory, Fulfillment, and Returns status.
- LinQ.IQ Conversational AI: LinQ.IQ surfaces deep Omnichannel Analytics, Margin Insights, and Channel Performance metrics, enabling faster, data-driven decisions on where to invest.
Technology
PartnerLinQ’s modern, composable architecture ensures a scalable, API-first backbone capable of handling high-volume omnichannel data flow.
Cloud-Native & Multi-Cloud Architecture: Built for high-volume B2B traffic (160M+ transactions monthly), ensuring the platform handles millions of high-volume order flows across eCommerce and retail.
Composability: Built on an API-first and microservices architecture, our platform provides the extensibility and flexibility to adapt to unique channel requirements.
- Native Enterprise Connectors: We provide out-of-the-box, native connectors to over 80 Tier 1 and Tier 2 enterprise application platforms, including all major ERP, OMS, WMS, and dedicated retail/omnichannel platforms. These are platform-specific, optimized, and reliable solutions, ensuring seamless integration at enterprise scale.
- Retail/Commerce Ecosystem Support: Native integration with major platforms including Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, Amazon, Walmart, Wayfair, and leading POS/Omnichannel platforms.[See the full list of supported platforms and protocols here: PartnerLinQ Connectivity Ecosystem]
- Hybrid Protocol Support: The platform supports JSON, XML, REST APIs, and EDI standards for seamless hybrid B2B (e.g., dropship/wholesale) and B2C flows.
- Configuration Studio for Custom Flows: The platform provides a unified, low-code environment for in-house development of custom retail flows, such as unique inventory allocation rules or specialized fulfillment workflows.
- Intelligent Data Applications Framework: AI-driven mapping and catalog translation reduce setup complexity, while real-time monitoring and exception reprocessing ensure continuity.
User Experience
PartnerLinQ’s intuitive, unified UX drives rapid channel adoption and empowers users with the real-time insights needed to manage complex omnichannel fulfillment.
- Unified Experience: All integration activities—from catalog synchronization and channel onboarding to order monitoring and returns processing—take place within a single environment.
- Interactive Portals: Highly configurable and interactive portals allow users to personalize dashboards and visualizations, ensuring data is presented in the most meaningful way for each role.
- AI-Powered Error Resolution: LinQ.IQ provides narrative summaries of fulfillment failures and data anomalies, pinpointing the exact location and reason for errors for rapid correction.
- Audit-Ready Transaction Trails: Maintain a complete, immutable history of every order, fulfillment step, and transformation, ensuring compliance and providing a clear audit trail for dispute resolution.
- Transparent Data Transformation: View the data payload before and after catalog mapping or order transformation, fostering trust and consistency.
- Autonomous Updates: The platform can apply autonomous updates to catalog and inventory data across channels based on predefined thresholds.
- Actionable Recommendations: The system provides one-click recommendations for resolving order exceptions, automating routine decisions and accelerating the resolution cycle.
Implementation Advantage
PartnerLinQ enables agile and rapid implementation. With our composable platform, prebuilt retail templates, and certified connectors, your company can go live in weeks and achieve unprecedented speed to value.
Our proven implementation process is designed for a fast, seamless transition:
- Agile Business Process Mapping: We begin with collaborative analysis, using standard templates that can be quickly configured in the Low-Code Studio to fit your unique omnichannel fulfillment workflows.
- Streamlined Channel Onboarding: Our Composable Connectivity and preconfigured connectors accelerate the connection of new marketplaces and D2C storefronts.
- Expert Guidance & Self-Service: Our expert consulting team provides comprehensive user enablement, focusing on building self-service capabilities within your team for continuous digital evolution.
End Result & Business Benefit
PartnerLinQ’s agile implementation process leads directly to rapid value realization and tangible business benefits, including:
- Accelerated Time-to-Value: Go-live happens in weeks, not months or years, allowing you to start realizing ROI and competitive advantage faster.
- Improved Catalog Accuracy: Reduce order errors and customer dissatisfaction through AI-driven mapping and real-time product data synchronization.
- Optimized Channel Profitability: LinQ.IQ analytics empower business leaders to optimize channel profitability and margin visibility.
Pricing Model
PartnerLinQ provides industry-specific, cutting-edge technology solutions for both current and future needs. We offer a modern pricing model that provides predictability and transparency, empowering your business to invest with confidence.
- Tiered, Usage-Based Pricing: Our model is simple and transparent. You only pay for the tier that matches your actual transaction volume each month (e.g., number of orders, returns, and inventory updates), so you are only ever paying for what you use.
- Unified & Transparent Cost: Our unified pricing covers all core capabilities—including integration, data processing, the integration application, and the embedded AI—eliminating hidden costs.
- Simplified Total Cost of Ownership (TCO): By consolidating all key functions into a single, usage-based model, we eliminate the hidden costs of managing multiple vendors and disparate systems, ensuring your investment delivers both immediate and sustainable business value.
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FAQs
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