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PartnerLinQ recognized among the leading vendors in the Gartner® Market Guide for Multienterprise Collaboration Networks (MCNs)

Cranbury, NJ, April 01, 2025 – PartnerLinQ, a new generation business cloud platform as a service provider for global supply chain industry announced its recognition for the second consecutive time in December 2024 Gartner® Market Guide for Multienterprise Collaboration Networks (MCNs). 

From legacy challenges to AI-driven automation in supply chain: How are businesses transforming supply chain connectivity

Jawad Khan - CEO and Founder of PartnerLinQ
Jawad Khan

CEO & Founder, PartnerLinQ Inc.

Feb 05

These days, the industry is buzzing with excitement about the next wave of AI-enabled transformation. Agentic AI—autonomous software agents capable of making business decisions with greater autonomy—with the potential of revolutionizing supply chains and offering a competitive edge for early adopters. When realized, this level of automation will undoubtedly drive efficiency and unlock new opportunities.

But what does reality look like on the ground?

At PartnerLinQ, we routinely experience a different reality on the ground. Many companies have modernized parts of their digital ecosystem—migrating some applications to cloud-based SaaS, adopting hybrid cloud infrastructure, and strengthening security. But just moving a few applications to the cloud hasn’t solved the deeper challenges preventing businesses from executing their strategy with confidence.

Not all data is still available on time or with the accuracy needed. A lot of work still happens in siloed spreadsheets, prone to errors and inefficiencies. Cross-business data visibility remains a challenge, leading to issues like missed shipments, incomplete insights to prevent chargebacks, and difficulty tracking inventory and logistics on the move.

Collaboration outside the enterprise is another bottleneck. Partner onboarding takes too long. A patchwork of manual and automated connectivity—EDI, APIs, and other protocols—still results in incomplete, inaccurate, or delayed data sharing.

The result? A fragmented digital landscape that isn’t scalable, isn’t agile, and certainly isn’t conducive to technologies like Agentic AI delivering real value. No wonder these challenges hurt the most at the worst possible times, during critical business moments of uncertainty and volatility that demand modern, adaptable, and scalable digital state.


The gap between AI ambition and business reality is real. And to close it, companies must first tackle the foundational inefficiencies and remove digital friction that continues to hold them back.

Case for strong digital foundation: The first step toward AI-driven automation

Modernizing this landscape isn’t optional—it’s mission-critical. Jumping into AI-driven automation without a solid foundation isn’t just difficult; it’s inefficient and unsustainable. Think of it like high-performance driving—before you can push a car to its limits, you need precise handling, proper weight distribution, and a stable chassis. The same applies to businesses. Without modern, connected systems, even the most advanced AI capabilities won’t deliver meaningful impact.

But here’s the reality: many companies are still trying to accelerate with outdated EDI and rigid supply chain systems, struggling to navigate the sharp turns of today’s business demands. These legacy bottlenecks don’t just slow things down—they create friction, limit scalability, and prevent organizations from seamlessly adopting AI-driven automation. Until companies remove these roadblocks, AI will remain more of a concept than a competitive advantage.

What’s driving digital transformation in supply chain?

We’re seeing clear trends shaping how and when companies invest in digital transformation. Over the past decade, a major shift has been moving legacy LOB applications to SaaS solutions. But there’s a growing realization—SaaS alone isn’t the answer.

It’s like swapping one set of inefficiencies for another. Instead of fragmented legacy systems, businesses now face fragmentation across multi-cloud, multi-vendor, and multiple SaaS stacks—still carrying the same costly digital drag. The challenge isn’t just modernization; it’s making sure these digital investments actually drive agility, connectivity, and business impact.

From ERP (Enterprise Resource Planning) upgrades to legacy system overhauls, organizations are increasingly recognizing the strategic importance of robust connectivity within the four walls of the enterprise and outside through API’s, EDI, market places, B2B portals and network applications. Here are some common scenarios we’ve encountered:

  • ERP replacements: The adoption of modern ERP systems such as Dynamics 365, NetSuite, and SAP often requires cutting-edge, cloud-native EDI and API solutions. These platforms thrive on seamless integration and fall short of expectations in unlocking the full potential of digital transformation when connected through legacy integration approaches and tools.

  • Legacy infrastructure challenges: Broken or outdated internal and external connectivity EDI can lead to significant business disruptions. When modernization from legacy integration to agile connectivity, resilient Cloud Native EDI/API infrastructures is essential to minimize disruptions, enhance reliability, and improve outcomes.

  • Rapid partner onboarding: Need for simplified and highly digitalized multi-party platforms with multiple dimensions of capabilities (EDI, API, Files, Custom) to speed up multi-party access, connectivity that can drive collaboration with speed and precision.

  • Resilience and scalability: Need for moving to cloud-native EDI/API based B2B interchange platforms are designed to grow with businesses, ensuring stability and performance.

  • Error reduction: Out of control situation which lowers B2B/B2C customer satisfaction and increasing chargebacks resulting in direct impact on business outcomes.

  • Cross-enterprise process visibility: Lack of unified monitoring leaving businesses without insights into transaction flows, process performance metrics, and ability to determine root-causes for eliminating recurring issues in time.

Building the path to AI-driven automation: The case for holistic digital connectivity

The future of AI-driven automation isn’t just about adopting new technologies; it’s about laying the right foundation today. Businesses must create a seamless, connected digital ecosystem—across systems, data, and processes—if they want to truly unlock AI’s potential. Without a unified, modern digital foundation, AI won’t be able to deliver the results it promises.

Progressive companies are already making smart investments in this holistic digital approach. By modernizing legacy systems, embracing cloud-native solutions, and ensuring seamless connectivity through APIs, EDI, and other network applications, they are setting themselves up for success. They understand that these investments aren’t just about solving current inefficiencies, they’re about paving the way for AI-enabled automation to thrive in the future.


The reality is simple: without an integrated digital framework, AI will struggle to provide meaningful value. It needs consistent, real-time data to make autonomous decisions that drive operational efficiency and innovation. Companies who build this connected foundation today are positioning themselves to fully capitalize on AI’s transformative power tomorrow.

For those looking to truly leverage and scale the use of AI across the enterprise, the time to act is now. By eliminating the digital friction that holds them back, businesses are laying the groundwork for a future where AI doesn’t just enhance operations—it drives them. The transition to AI-driven automation isn’t a distant goal but a natural progression for those who invest in the right digital foundation today.

Powering the future of connectivity with PartnerLinQ

What PartnerLinQ brings to the table isn’t just a cloud hosted EDI solution—it’s a comprehensive cloud native platform for supply chain digital connectivity inclusive of EDI/API and with built in Supply Chain AI and visibility that is beyond run-of-the-mill integration. It combines visibility, adaptability, and operational intelligence, all in a unified business cloud platform as a service that is tailored to unique needs of industries.

Jawad Khan

Jawad Khan, CEO & Founder, PartnerLinQ Inc.

Jawad Khan is the founder and CEO of PartnerLinQ. As the innovative force behind PartnerLinQ, Jawad guides the company in reshaping digital connectivity and collaborative intelligence within the extensive supply chain sector. His leadership philosophy is deeply rooted in ensuring that supply chains are not merely reactive but strategically positioned to respond to perpetual shifts in business demands swiftly and efficiently.

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Streamline your global operations and enhance efficiency with PartnerLinQ

Discover how a global industrial manufacturing leader spanning 21 legal entities across 35 countries overcame the complexities of fragmented and diverse ERP systems with PartnerLinQ. The client achieved seamless operations and enhanced data connectivity across their global footprint by implementing a scalable, future-ready integration platform.

Key Outcomes:

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PartnerLinQ for Visibility, Scalability, and Control: The Story of a Leading British Retailer

Our client is a world-renowned British multinational retailer headquartered in London. The company specializes in providing millions of customers worldwide with quality products at great value, including clothing, food, and home goods.

To grow its bespoke school wear business, our client required a solution that could handle its diverse range of school uniforms. PartnerLinQ’s cloud-native multi-tenant B2B API & EDI platform efficiently optimized the client’s inventories, enhanced visibility, and delivered integration at the speed of business.

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PartnerLinQ is an innovative, process-centric, easy-to-use solution that simplifies digital business communication via EDI, real-time APIs, and proprietary file-based formats. It helps retail, eCommerce, wholesale, 3PL, distribution, and other progressive organizations build digital partner ecosystems, achieve operational efficiency, bring transparency and gain real-time visibility.

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A Major Grooming Brand’s Transformation with PartnerLinQ

In a transformative partnership with PartnerLinQ, a century-old leader in personal grooming products overcame global eCommerce complexities by harmonizing product lines, pricing, and localization across 165 countries. Our solution integrated eCommerce platforms, headless commerce, and ERP systems into a seamless, scalable operation. This strategic overhaul streamlined operations, enhanced customer engagement, and ensured the brand’s legacy of innovation and quality service continues to thrive in the digital age.

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Mastering Operational Visibility: Building Foundations for Success

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Uncertainty is pervasive in today’s end-to-end supply chain, spanning from your suppliers to your customers. To counter this trend, maintaining visibility has become a strategic imperative. Join our exclusive webinar to discover actionable insights on establishing and optimizing operational visibility across your entire supply chain.

Why is EDI Integration Important to your Business?

Why is EDI integration important to your business?

Electronic data interchange (EDI) enables the smooth, rapid, and structured exchange of important data between businesses. However, businesses have come to realize that manually entering data to be sent via a third-party EDI solution is still fairly time and labor-intensive. To further enhance business growth, companies that use EDI solutions can automatically synchronize all inbound and outbound partner data with their ERP system.

This blog post will shed light on some of the core advantages that EDI integration brings to your business.

Accuracy

Inaccurate information and failure to comply with EDI standards or individual trading partners’ internal policies can result in chargebacks or expensive errors. You might accidentally instruct a supplier to ship products to the wrong warehouse or even lose business by incorrectly processing a major customer’s order.

Sending business information directly from your ERP via integrated EDI technology greatly reduces the chance of making these mistakes. ERP platforms use various methods to validate information against a set of business rules to ensure compliance. Minimizing manual actions during inter-organization data exchange also prevents most errors, which helps your business avoid unexpected costs, reduce customer attrition, and preserve healthy margins.

Increased Efficiency

Compared to stand-alone EDI systems, ERP-integrated EDI solutions don’t require you to dedicate hours or days to manual input. Inbound and outbound partner communication can also be automated by initiating an EDI transaction on a fixed schedule (like sending an end-of-week report) or when a specific set of conditions arises in your ERP system (like requesting replenishment when you’re out of stock). This results in faster order processing and delivery, increased operational agility in response to changes in your supply chain, and improved relationships with suppliers, vendors, distributors, and other trading partners.

Reduced Costs

Automatic, paperless partner communication drastically saves costs by at least 35%. Savings can be as high as 90% with the use of electronic invoices. Rapid EDI communication also helps you control costs by allowing you to reduce inventory levels and shorten order processing and delivery times. However, manually keying business information into a separate EDI system introduces errors, delays communication, and increases labor costs.

Integrating your EDI and ERP systems allows you to send verified, standards-compliant information to suppliers and trading partners without needing to pay a worker to manually key in that information. You can avoid costs associated with SLA violations, performance gaps, and delays by using ERP integration to virtually eliminate manual error and ensure that your documentation process conforms to EDI standards.

Data Security

If an unauthorized person gains access to your business secrets, that’s bad enough, but someone manages to transmit that data, that’s far, far worse. EDI system integration helps keep your valuable business information safe by only granting EDI access to authorized ERP users. Each ERP user can be granted or denied access to EDI capabilities based on their specific role. Since most ERP platforms offer sophisticated auditing capabilities, you can also keep track of who sent or requested a specific document, and when.

Conclusion

Seamless EDI-to-ERP integration makes partner communication paperless, which results in reduced operational latency and errors, reduced costs, and better relationships with business partners. It also enables authorized users to exchange business information safely and securely. To learn more about how EDI integration maximizes the effectiveness of B2B communication, please contact PartnerLinQ.