The success of your business is inextricably linked to the performance of your supply chain. Even intermittent hiccups in replenishment schedules or minor inaccuracies in demand forecasting can quickly become sources of uncertainty, fulfillment delays, and major business risk. Keeping in constant contact with your suppliers and other vendors is the simplest way to avoid these issues.

However, exchanging complex business requirements and important documents comes with challenges of its own. Here are a few supply chain communication issues that retailers commonly experience, and ways that dedicated digital solutions address these challenges.

Poor Document Management

Many businesses rely heavily on email for a wide range of day-to-day business processes, including coordinating orders and invoices with their suppliers. While email is far more convenient than phone calls and conventional mail, it’s still a very inefficient and error-prone way to conduct business.

Imagine creating a purchase order as a PDF and sending it to your supplier via email, only to realize that you forgot to attach the actual PO document! Or how about those times when you spend precious minutes hunting for the right invoice or PO through hundreds of emails? Maybe you saved the email attachments to a separate folder on your computer, and you’re not sure which file is the most recent version. Maybe you need to find out how many POs you sent to each of your suppliers this week… When you’re working against the clock to fulfill orders on time, these aren’t the sort of details you should be spending your time on.

Specialized digital solutions for communicating with trading partners and suppliers is much faster and more convenient than email. Instead of preparing a paper document, scanning it, attaching it to an email and sending the email to the right address, you can send the same information from your organization’s ERP system directly to your supplier or partner’s ERP system. This kind of partner integration provides fewer opportunities for manual error, and takes far less time and effort.

Incompatible Partner Standards

Dozens of data formats and data transport protocols exist, so it shouldn’t surprise you to discover that your suppliers use different standards than you do. Some use XML while others use JSON. Some might even use their own proprietary formats.

It isn’t just data formats that differ from partner to partner. Each organization has its own set of business rules that it applies to each type of document the send or receive, or even to specific segments or fields in a document. Fail to comply with these rules and you might be asked to prepare and send those documents again eliminate the complexity caused by mismatched standards by intelligently translating between different standards and keeping track of each vendor’s unique set of business rules. These features are especially useful when you need to onboard a new trading partner quickly.

Scalability

If your company only sends fifteen or twenty business documents a day, email might actually be a workable solution for vendor communication. However, as soon as your business grows and you begin to send fifty to a hundred documents each day, relying on email will cripple your operations. Put simply, email fails to scale.

Modern organizations need to plan ahead and choose communication systems that can support peak transactional workloads, even if their business growth exceeds all expectations. Modern partner communication solutions are designed to process thousands of transactions an hour without any noticeable slowdowns. If your communication infrastructure becomes sluggish under high workloads, your efficiency will suffer, and so will your bottom line.

Each of the pain points mentioned above can wreak havoc on your ability to align inventory with demand and efficiently fulfill orders, and ultimately result in business risk, lower margins, or even loss of business. A scalable supply chain communication solution that integrates with your organization’s ERP platform is a worthwhile investment, and if you don’t have a modern system in place already, now is the time to explore your options.

PartnerLinQ is an innovative, process-centric B2B integration solution that enables progressive organizations to build their digital partner extensible platform leveraging APIs and robust EDI capabilities.

With PartnerlinQ, organizations in most industries including fulfillment (3PL), retail, Ecommerce, wholesale, and distribution can achieve operational efficiencies through streamlined B2B communication and real-time visibility. PartnerlinQ brings management of all forms of B2B interchange including EDI, real time APIs, and file based/proprietary formats into a cohesive solution which is easy to use and manage.

PartnerlinQ requires zero customization to Dynamics 365 for Operations and Dynamics AX 2012 to make your ERP EDI ready.

PartnerLinQ Features and Benefits:

• Designed for ease of use in managing EDI
• Rapid partner on boarding based on hundreds of preconfigured EDI transaction and partner mappings
• Powerful and configurable business rule engine for automating document exchange
• Driven by business processes, beyond traditional point-to-point EDI interchange
• Supports APIs for Shopify, BigCommerce, Magento, Jet, Amazon, DHL, UPS, and others.
• Unified management and workflow of all B2B communication channels
• Centralized B2B communication through a scalable and reliable solution
• Supports small package shipment and tracking
• Responsive solution that identifies and reports issues before they put business relationships at risk
• Highly scalable – Cutting edge, server-class architecture on Azure platform that scales to handle extreme seasonal spikes
• Browser based access, built-in reporting and notification capabilities

The PartnerLinQ solution is a fully managed cloud solution with complete EDI/B2B management professional services. PartnerLinQ is also available as licensed solution managed entirely by the customer. For more information please contact PartnerLinQ.

For many enterprises EDI is the main source of how revenue flows into the business. It’s often considered the lifeblood of a company. If not done well there can be a great deal of risk and hardship.

Managing an EDI campaign requires a specific knowledge base that few have. Different from other areas of business these skills are not widely carried across the majority of today’s technical staffs. Generally companies are lucky to have a small handful of people with this unique background. This makes choosing the correct software/service provider and delivery model imperative to avoid problems that could damage customer relationships and cash flow.

Many other technology platforms that companies invest in have inherent cross training. CRM and ERP environments often have large teams of people that work on them and in them on a daily basis. This is rarely the case with EDI.

For years companies didn’t have much choice when it came to B2B community enablement. They are mandated to participate by their trading partners and this would require them to buy software and hire the appropriate technical talent. Fortunately today there are choices. Some still buy the software, maintain the environment and staff required. Some take advantage of other delivery models and offload much of the heavy lifting when it comes to EDI.

There are three general delivery models to choose from:

• On premise / self-managed
• Hosted / self-managed
• Cloud / managed service

On premise / self-managed model has been around for forty years. This is a common choice for companies that still desire to keep everything in-house and don’t assign a great deal of importance to a cloud strategy.

Hosted / self-managed model is similar. The end user still needs to maintain the staff with the required skillset. Their EDI environment may be collocated in an offsite data center but the company is still responsible for the daily maintenance of the environment, adding transaction sets / trading partners and error resolution.

With the prevalence of cloud based ERP and CRM solutions today the two models above, for some, make less sense and carry a risk of failure. Getting and keeping EDI capable people has become difficult. Companies that have made the decision to implement a cloud/managed service delivered ERP/CRM see the value in outsourcing.

When making a decision on which direction and delivery model to choose a company needs to look a three things. Does this provider line up with your cloud strategy? Do you want to maintain EDI capabilities in-house? Do you see the value and reduced risk involved with today’s cloud/managed service delivery? The answers to these three questions should help point you in the right direction. To learn more please Contact PartnerLinQ.

EDI Solutions for Dynamics 365

Complete EDI, B2B and API solution for frictionless partner communication.

Exchanging business data with other organizations can be expensive and technically challenging:

• Many EDI solutions fail to scale to high volumes and become sluggish under peak loads
• Standalone EDI systems need to be maintained separately from ERP platforms and create a disconnect between EDI processing and other business processes.
• Your partner will use probably different EDI platforms and data formats than your own.

Traditional EDI platforms have multiple limitations. Partner onboarding can be time-consuming and frustrating, and communicating with partners that don’t use EDI requires expensive, difficult-to-maintain customization. Complicated error tracking, poor transaction visibility, and vendor rule management lead to expensive chargebacks that can severely impact your margins.

PartnerLinQ simplifies partner onboarding by supporting business rule-based transactions with businesses with existing EDI setups as well as non-EDI businesses. Its advanced business rule engine and extensive pre-configured business rule library make it easy to configure, save, and reuse business rules for multiple partner organizations and EDI scenarios.

PartnerLinQ can be configured to generate alerts that are triggered when specific conditions are met, and can be used to quickly identify EDI bottlenecks or errors. These notifications are a critical component of PartnerLinQ’s error handling functionality and can help reduce business costs by preventing chargebacks and low transaction throughput.